Manage your payments settings, dietary preferences & more.
– You must be 18 years of age to use the App.
– You must register and maintain an account, and provide at least one acceptable payment method, in order to use the App.
– You must pay for all menu items ordered through your account on the App.
– You acknowledge that the prices of the menu items as shown in the App may differ from the prices for the same menu items: (a) sold through the App at different times; or (b) sold by other means.
– You will collect location data when you are in or near a participating restaurant and this may be shared with other users of the App who are at, or appear to be at, your table.
A copy of this document can be received by emailing your request to [email] or by visiting [website].
In order to use most aspects of the App, you must register for and maintain an active personal user services account (“Account”). You can register for an Account via email, Facebook or Google. To obtain an Account, you must be at least 18 years of age and you must not have been barred from receiving the App or an Account. . Account registration requires you to submit to me&u your name, email address and mobile telephone number. The submission of a photograph for your Account is optional. You will also be required to provide me&u’s gateway provider with your credit card details. You agree to maintain accurate, complete and up-to-date information in your Account. Your failure to maintain accurate, complete and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access or use the App.
You acknowledge and agree that you are responsible for any activity that occurs through your account and you agree you will not sell, transfer, license or assign your Account, username, or any Account rights. You agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by me&u in writing, you may only possess one Account. You agree that you will not create an account for anyone other than yourself.
The primary function of the App is to allow you to order food and/or beverage at a participating restaurant or other participating food or beverage vendor (“Participating Restaurant”) through the App. You acknowledge that the prices of the menu items offered by a Participating Restaurant on the App may differ from time to time, and may differ from the prices of the same menu items sold by the Participating Restaurant by any method other than through the App.
You may only order menu items on the App if you are dining in at a Participating Restaurant.
You acknowledge that your use of the App may result in charges to you. You will be charged for the cost of the menu items ordered through the App (being the cost appearing next to the menu items at the time of ordering) as well as a credit card surcharge upon the completion of your meal at a Participating Restaurant (“Charges”). The rate of the credit card surcharges may differ based on the credit card provide. Me&u will receive and/or enable your payment of the applicable Charges for services or goods obtained through your use of the App. Charges will be inclusive of applicable taxes where required by law.
Charges you incur for menu items that you order will be owed to the Participating Restaurants, and me&u will collect payment of those charges from you, on the Participating Restaurant’s behalf as its limited payment collection agent, and payment of the Charges shall be considered the same as payment made directly by you to the Participating Restaurant. In all cases, Charges you incur will be owed and paid directly to me&u, where me&u is solely liable for any obligations to Participating Restaurants.
It may be open to another user of the App who is dining with you (“Other User”) to pay for a menu item that you ordered through your Account through the Other User’s Account, provided that the Other User elects to do so on the App within a limited period of time. If the Other User does not elect to so pay, you will be liable to pay for the menu item that you ordered. Me&u shall not be liable in relation to any dispute arising out of your arrangement for payment by the Other User.
In addition to paying for the menu items, it will be open to you to pay for an additional tip in a sum nominated by you through the App.
All Charges will be enabled by me&u by causing me&u’s gateway provider to debit those Charges directly from your credit card designated in your Account, after which you will receive a receipt by email. This will take place upon confirmation by the Participating Restaurant that you have completed your meal, or shortly thereafter.
As between you and me&u, me&u reserves the right to establish, remove and/or revise Charges at any time in me&u’s sole discretion. You will be informed of the Charges for the menu items at the time of ordering the menu items. You will be informed of the credit card surcharge at the time of payment. Me&u may use the proceeds of any Charges for any purpose, subject to any payment obligations it has agreed to with any Participating Restaurants or other third parties.
Charges and other moneys paid by you are final and non-refundable, unless otherwise determined by me&u.
Prior to the transaction for the Charges completing, a Participating Restaurant may remove or reduce a Charge for a menu item showing as ordered on your App in the Participating Restaurant’s discretion. You must use your best endeavours to raise any dispute prior to the transaction completing.
Once a transaction has completed, you may still communicate with the Participating Restaurant in relation to a dispute, however you acknowledge that any refund agreed to by the Participating Restaurant may not be instantaneously processed.
After you have received services or goods obtained through the App, you will have the opportunity to rate your experience at the relevant Participating Restaurant by allocating a rating from 1 to 5. You agree that you will act in good faith in all ratings that you publish on the App. Me&u may remove a rating which it in its sole discretion considers to be false or not genuine.
You acknowledge that the restaurant whose food or beverage you order through the App has certain obligations regarding the responsible service of alcohol. You acknowledge that, so far as the App is used in Australia, the restaurant may only serve alcohol to customers over 18 years of age. You agree that you will not reduce your rating of a Participating Restaurant on the basis of its compliance with its responsible service of alcohol obligations.
As a service to me&u’s users, me&u may provide information about other resources that may be of interest to you. However, me&u does not control any third-party content and me&u is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources, and the presentation of third-party links or content by me&u is not intended to be an endorsement, sponsorship or recommendation by me&u. When you exit the App, you are subject to the policies of any new site or application which you enter. Any communication with third parties found through the App are solely between you and such third party. You further acknowledge and agree that me&u shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party content, goods or service available on or through any third-party site or resource.
Email and Text Communications
If you change your mobile phone service provider, the notification service may be deactivated for your phone number and you may need to re-enrol in the notification service. Me&u reserves the right to cancel the notification service at any time.
You agree that you will use the App in a manner consistent with any and all applicable laws and regulations. Me&u reserves the right, but is not obligated to, investigate and terminate your use of the App if you have misused the App or any products or services accessed through the App, or behaved in a way which could be regarded as inappropriate or if your conduct is unlawful or illegal. With respect to your participation on the App, you agree that you will not: (1) impersonate any person or entity; (2) use any robot, spider, site search/retrieval application or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the App or its contents; (3) post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights; (4) remove any copyright, trademark or other proprietary rights notices contained in the App; (5) interfere with or disrupt any services provided through the App or the servers or networks connected to the App; (6) post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (7) forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the App; or (8) “frame” or “mirror” any part of the App, without me&u’s prior written authorisation or use meta tags or code or other devices containing any reference to me&u or the App in order to direct any person to any other website for any purpose.
You further agree that your information and your interactions on the App shall not: (1) be false, inaccurate or misleading (directly or by omission or failure to update information); (2) infringe any third party’s rights, including but not limited to: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (3) violate any law, statute, ordinance or regulation; (4) be defamatory; (5) contain any viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; or (6) create liability for me&u. You further agree that you will not transfer, use, or sell your Account information to any another party.
Me&u reserves the right, but me&u has no obligation, to refuse to license the App to any person who does not comply with these prohibitions.
Me&u may use location data provided through the App for purposes of confirming that you are at the Participating Restaurant from which you are ordering and for confirming your table within the Participating Restaurant. We may share your location with other users of the App who are or appear to be at the same table as you at the Participating Restaurant to allow the App to function in the intended way. Neither me&u, nor any of its content providers, guarantees the availability, accuracy, completeness, reliability, or timeliness of location data or offers or promotions provided by the use of location data.
You acknowledge that any of your information (excluding credit card details), including geolocation data, that you provide or post through the App may be accessible to certain other users of the App and third parties. Please note that there are risks of dealing with underage persons or people acting under false pretence. By using the App, you agree to accept such risks and me&u is not responsible for the acts or omissions of users on the App.
TO THE MAXIMUM EXTENT ALLOWED BY LAW, THE APP OR THE SERVICE, AND ANY ME&U CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND AT YOUR SOLE RISK. ALTHOUGH ME&U USES REASONABLE EFFORTS TO ENSURE THAT THE INFORMATION CONTAINED ON THE APP AND THROUGH THE SERVICE IS AS ACCURATE AS POSSIBLE, ME&U GIVES NO WARRANTY OF ANY KIND REGARDING THE APP OR THE SERVICE AND/OR ME&U CONTENT POSTED OR OTHERWISE MADE AVAILABLE THEREIN. FURTHER, ME&U DOES NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY OR RELIABILITY OF ANY ME&U CONTENT THAT THE RESULTS OBTAINED FROM THE USE OF THE APP OR THE SERVICE OR ME&U CONTENT WILL BE ACCURATE OR RELIABLE, OR THAT THE QUALITY OF THE APP OR THE SERVICE OR ME&U CONTENT WILL MEET YOUR EXPECTATIONS. TO THE MAXIMUM EXTENT ALLOWED BY LAW, ME&U EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, CONDITIONS, UNDERTAKINGS OR OTHER OBLIGATIONS INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND ANY WARRANTY THAT THE APP, THE SERVICE OR ME&U CONTENT WILL BE ERROR-FREE OR THAT SUCH ERRORS WILL BE CORRECTED.
ANY ME&U CONTENT OR OTHER MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE APP OR THE SERVICE IS DONE AT YOUR SOLE RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF THE APP OR ANY SUCH ME&U CONTENT OR MATERIAL.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT ME&U SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ME&U HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE APP; (II) THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS AND SERVICE RESULTING FROM THE INABILITY TO ACCESS OR UTILISE ANY PRODUCTS, DATA, INFORMATION OR SERVICE PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE APP OR THE SERVICE; (III) UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (IV) ANY OTHER MATTER RELATING TO THE APP OR THE SERVICE. IN NO EVENT SHALL ME&U’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE APP OR THE SERVICE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
The App and any products or services provided through the App may be temporarily unavailable from time to time for maintenance or other reasons. Me&u assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, communications.
Me&u is not responsible for any technical malfunction or other problems of any telephone network or service, computer systems, servers or providers, computer or mobile phone equipment, software, failure of email or players on account of technical problems or traffic congestion on the internet, on the App, on any website or any combination thereof, including injury or damage to you or to any other person’s computer, mobile phone, or other hardware or software, related to or resulting from using or downloading the App or materials in connection with the App and/or in connection with any products or services offered through the App.
Me&u shall not be liable for any loss or damage you suffer as a result of the provision, or lack thereof, of goods and services by the Participating Restaurant.
This App is operated by me&u. All enquiries may be directed to:
223 Liverpool Street, Darlinghurst, NSW 2010 Australia